SELECT A SERVICE

BUYING SERVICES GUIDE

(Digital Audio-Visual Media Services including I.T. Services)

STEP 01: IDENTIFYING THE SERVICE

Identify the service you need from us.

STEP 02: MAKE AN INQUIRY & APPOINTMENT

Contact us to inquire about the service you need from us and to schedule a visit to our office to drop any materials needed to accomplish your job order. You may contact us through the following:

land phone: (63)(2) 43.ECMIX (or 32649)

mobile: +63.917.88.ECMIX (or 32649)

e-mail: sales @ ecmix.com  

STEP 03: PLACING & CONFIRMING YOUR JOB ORDER

Confirm and place your job orders.

STEP 04: PAYING FOR YOUR JOB ORDER

Some services may need an upfront payment or may require a downpayment. Either way, you have the following payment options:

Cash (full payment). Payments accepted in our office in Cubao, Quezon City. Location map is downloadable and printable from this website, if you need it CLICK HERE and save or print it for your reference Our exact office address is (visits by appointments only):

E-C Mix Records

11 Velante Drive, Brgy. Socorro,

Cubao, Quezon City

Bank Deposit or bank transfer. Cash deposits only. Please do not deposit cheques. Payments can be deposited through the following banks:

Please notify us of your bank transaction so we can monitor it from our end and process your job orders right away.

Credit Card Payments (not available on services where indicated). You can use your VISA, Mastercard, JCB, or AmEx credit cards to pay for your job orders. This will be facilitated through our On-Line Virtual Terminal or by E-Mail Billing. Credit Card payments are processed via ASPACONLINE with 128-bit secured payment gateway system. Please note that “ASPACONLINE.COM+6328564421” will be reflected in your credit card billing statement. Supporting documents may be requested from you with your purchase.

Cheque. Cheque payments will await bank clearing before we can proceed with your job orders. It takes three (3) working days for bank clearing.

Please remember that all job orders are final and cannot be reversed, cancelled, and/or refunded.

So be sure of the services that you're buying from us.

STEP 05: NOTIFICATION & PICK-UP OF ORDER

Upon notification by call, fax, or e-mail, you may pick-up your job orders at our Cubao, Quezon City office. Accomplishment time depends on the job order and varies on a case to case basis and/or as per deal and prior commitment by E-C Mix Records.

DELIVERY OPTION

You can opt to have your job orders delivered to you via courier service (FedEx, UPS, LBC, etc.) at your cost. This is very ideal for customers outside Metro Manila and the Philippines. You have to notify us if you want to opt for delivery at the time of your order so we can add the cost of delivery to your total billing. Charges or fees are determined on the quantity and weight of the item as well as the location of delivery.

WARRANTIES & GUARANTEES                                            

Final disc media products are guaranteed with the highest studio grade quality and compatibility with most standard players and readers out in the market today. However, in occasion incompatibility issues may arise. We cannot assure full compatibility with all kinds and types of equipments, i.e. CD/VCD/DVD players.

Disc media based services are warranted for seven (7) days and can be returned and replaced if proven to be defective in nature. Returns and replacements are not applicable to disc media based services due to incompatibility to your players. Likewise, there are no warranties on all other digital audio-visual media services.

RETURN & REPLACE POLICY

There are no returns and no replace/exchange on all digital audio-visual media services including print media services.

IMPORTANT NOTES – PLEASE READ & UNDERSTAND

All prices are in Philippine Peso currency. icon denotes Philippine Peso currency. Prices will be converted to foreign currencies for customers outside the Philippines.

All job orders are final and can no longer be reversed, cancelled, and/or refunded as soon as your job orders are placed, processed, and produced. Please be sure of what you are ordering and buying.

This ordering guide and policy is subject to change and updates without prior notice.

QUICK LINKS

this page is from

www.ecmix.com